Sheltered Housing


The Eleanor Palmer Trust was founded in 1558  and is a member of the Almshouse Association. We are one of the oldest Almshouses in the U.K.


The Trust has 78  ‘Almshouses’.  These are unfurnished dwellings, usually specially designed with the needs of older people in mind.  The aim is to provide convenient and comfortable accommodation in a setting which allows residents to live independently, in a ‘good neighbour’ community, with the support of the Housing Support Officers as and when required.  Almshouses provide a safe environment and residents are encouraged to make friends and share a wider social life through use of the communal lounge, lunch club, activities, outings and many events throughout the year.  Each Scheme is supported by a Housing Support Officer and there is alarm call system in every home.  In an emergency, such as sudden illness or a fall, residents can get help by pulling the orange cords in their Almshouse or pressing their pendants.

For Further information on The Almshouse Association:   CLICK HERE *

Eleanor Palmer Trust is regulated by the   

Regulator of Social Housing, No. A1168.


For further information on The Regulator:    CLICK HERE  *

Our Almshouses are located at:

  • Wood Street (10 homes)
  • Byford House, Bells Hill (18 homes)
  • Eleanor Gardens and Palmer Gardens off Chesterfield Road (23 homes)
  • Cantelowes House, Spring Close (27 homes)



Eligibility Criteria

The applicants must have a need for the support service provided by the Housing Support Officers.


In January 2018 the entrance criteria was updated by the Board. Applicants must have no more than £50k in assets/savings/income and be of 55 years of age or over to be considered by the Trustees. Financial and medical records are requested and assessed during the application process.


In the first instance a potential resident will need to complete and return the Trust’s housing application form. Once this has been received and processed a potential resident will be contacted by one of the Trust’s friendly Housing Support Officers who will arrange a face to face meeting in the applicant’s home.


The Housing Support Officer will subsequently prepare a report for the Trustees and the potential resident will then be invited to attend a meeting with three of our Trustees.


The three Trustees will carefully consider an applicant based on the Trust’s organisational criteria including support requirements and it will be at this stage that a potential resident’s application for housing will either be accepted or rejected. If the applicant is accepted, they will be placed on a waiting list for accommodation however, all potential residents will be notified of the outcome either way in writing. It should be noted that the Trustee’s decision is final.